How Does Office NPT Happen?
HOW DOES OFFICE NPT HAPPEN?
The hidden productivity killer lurking in every organization — office NPT
NPT is the time wasted by people when it comes to dealing with documents, data, process, and software. You see it everywhere as staff struggle with a host of issues, which can include:
- Wasting time trying to format, edit, and print documents
- Creating a compelling presentation in the correct, company-branded template
- Searching through files and folders looking for the latest version of a file
- Wondering where to put a report or bit of data they’ve received from the field
- Reworking problems because incorrect data was used
- Using inconsistent processes to work through the different stages of engineering projects
- Resolving software questions or issues
ORIGINS OF OFFICE NPT
- Desktop Publishing
- Document and Data Management
- Process Management
- There is the engineer or two who excel at crafting documents,
- There is the group in the middle that struggles through, and
- There is the group on the far extreme who would rather do anything than work on a document.
Practically speaking, only a small percentage of the work force is truly proficient at writing and preparing documents. This leads to poorly crafted communications that take too long to produce and have a message that doesn’t properly educate the receiver.
DOCUMENT AND DATA MANAGEMENT
- Engineers maintain elaborate individual filing systems, often on their own machines, because it is the only way they can be sure they will be able to find their documents.
- Corporate systems tend to be created by IT groups with no working knowledge of how the data is handled in the real world.
- Why? People want to use a process that makes sense to the individual.
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