Virtual Teams: Guidelines for Team Members By: Laura Kilgore In previous articles we discussed some of the benefits and challenges of virtual
Virtual Teams: Guidelines for Team Leaders By: Laura Kilgore As we discussed in our previous newsletter, managing virtual teams has both its
Virtual Teams: What They Are and How They Work By: Laura Kilgore What are Virtual Teams? As all Houstonians are acutely
Lessons Learned By: Bonnie Denham I’ll never forget that phone call. I received it while I was in a meeting.
Details, Details… Why Attention to Detail is a Vital Skill By: Laura Kilgore One slip of the finger and a significant word is misspelled.
What do Technical Writers Do? By Laura Kilgore Technical writing, contrary to popular assumption, is not a one-dimensional role. When I first became
By: Bonnie Bryan Denham I often talk about what Technical Writers do, but not much about what one does NOT do. This is because I
By: Bonnie Bryan Denham These days my day starts at 9am, because at 8am I’m still dueling it out with my 3-year old over what
By: John Wilson I have two riding mowers. One, my favorite, is a big-deck, zero turn mower. The other, less used, is a
By: John Wilson We changed our Internet Service Provider (ISP) the other day – decided to go with a local company. When I
Outsourcing telecommunications solutions increases business capability, not cost. “Although initially viewed as simply a way to slash costs, in recent years other reasons for
By: John Wilson I remember once taking a trip to New Bedford to tour the waterfront and visit a whaling museum. It was a